Tips? No Thanks!

March 16th, 2017

Here’s a tip for your trip: don’t tip.

On April 1st, Viamede is going tip-free. The reasons for this are many and various, from fairness across departments to a more consistent and transparent price for our guests.

When we get great service at the dentist, the mechanic’s shop, or from an accountant, we don’t tip. We tell our friends and use that business again and again in the future. We think the same should be true of hotels and restaurants – we […]

Get to Know Chef Jay: For Fun

February 17th, 2017

The final part of the “Who is Chef Jay?” puzzle is right here, folks. Read on for the little details that round out the man behind the food.

Get to Know Chef Jay: For Fun

What do you do for fun?

I have 2 dogs that require lots of exercise. One is a 3 year old beagle who is like the energizer bunny and the other is a rescue dog who loves to participate but due to medical conditions can’t be as active as […]

Get to Know Chef Jay: The Industry

February 3rd, 2017

Here’s part 3 of our blog series introducing Chef Jay Nutt. This is your inside peak into the industry!

Get to Know Chef Jay: The Industry

What is an average day like for you?

An average day at the resort would start with me coming in through the kitchen door and saying hello to the staff already on. I first double check that everything on the board is accounted for, in process or in prep. Then I check clipboards, emails, voicemails, and the schedule so […]

Get to Know Chef Jay: The Food

January 27th, 2017

Welcome to part 2 of our blog series introducing Chef Jay Nutt. If you already know Jay, you’ll probably learn something new here, and if you don’t know Jay, well, you’re in for a treat! Today’s questions are all about the food!

Get to Know Chef Jay: The Food

What’s the most rewarding thing for you to cook these days?

I’m a big fan of comfort food. If I can do comfort food in a fine dining style, particularly in the winter time, […]

Get to Know Chef Jay: The Man

January 20th, 2017

We are so excited to welcome Executive Chef Jay Nutt to the Viamede Resort and Mount Julian team! We’re big fans of Jay, but we thought you might like the inside scoop on who he is, what he’s all about, and what he’s going to be cooking.

This is the first installment in our four-part interview series with Chef Jay. Stay tuned here for the sizzling details each Friday.

Get to Know Chef Jay: The Man

Where did you learn to cook?

I went […]

First Steps of a New Culinary Journey

January 8th, 2017

Chef Kevin McKenna has decided to venture out, launching a project of his own. We are proud of the great work we have accomplished together at Viamede Resort and wish him all the best.

In the interim we welcome Jay Nutt as Executive Chef. Jay is a long-standing friend of the resort and the recently retired chef and former owner of Nuttshell Next Door Café. Jay has cooked in hotels and resorts across Canada, focusing on local foods and building community partnerships. […]

Wishing you a Merry Christmas

December 21st, 2016

It’s been another fantastic year here and the memories just wouldn’t be the same without all of you in them! From hitting the trails, to walking the golden retrievers, and opening the doors to our brand new pool, this has been a year to remember. Cheers to you and yours!

Oh to be a Golden!

December 16th, 2016

Sometimes Tobi’s ears turn off. Enjoy this snippet of our big day out after a huge storm. It reminds us to take joy in the simple pleasures. Bring on the snow!

Viamede Talks: Peking Duck for the Holidays

December 7th, 2016

Chef Kevin McKenna shows how we prepare delicious Peking Duck for a holiday party at Viamede Resort.

Viamede Talks – Unoaked Chardonnay

October 22nd, 2016

In this video, Ben Samann introduces a Prince Edward County delight. The pairings at Mount Julian are always artfully selected – take a peek and see what you can learn.

Effective December 4, 2015

We at Viamede Resort value the privacy of all our guests and friends. That’s why in addition to a lock on the door of each guestroom, we have detailed how we use any information we receive.

Oh—and before we go any further—we’ll just let everyone know right off the bat that we comply with current Canadian privacy legislation.

1) What kind of information do we collect?

There are two different types of information that we collect: personally identifiable information (“Personal Information”) and non-personally identifiable information (“Non-Personal Information”).

This might sounds complicated but it’s fairly straightforward.

Personal Information

We are a resort and people come visit, book rooms, and enjoy gourmet local food all of the time. As a result of these exchanges, we end up collecting some personal information—which is usually voluntarily given—that includes things like:

We take this information very seriously and only use it to facilitate your stay with us and to keep you in the loop should you wish.

Non-Personal Information

Through your interactions with us, our website and analytics platforms, and through our advertising partners, we may collect information that cannot be used to identify who you are. This type of information that may be collected are things like:

2) How do we collect information?

We collect this information in a few different ways.

When you provide us with information in making a purchase.
Fairly straightforward. You book a room, we receive personal information.

When you sign up to our e-mail list.
If you sign up to receive updates, we end up with a bit of your personal information. With your permission, we send you special information and you can decide to opt out at any point.

When you communicate with us.
When you reach out by e-mail, social media or by hand delivered letter, we may keep those for our records.

Information we automatically collect.
Like most websites, our services may incorporate fancy things like “pixel tags” and “cookies” which allow us to track actions and serve you information about our products and services. All of these collect Non-Personal Information.

3) How is the information used?

Personal Information could be used to:

4) What about Non-Personal Information?

From time to time, we use third-party advertising companies to serve you ads when you visit our website. They may use Non-Personal Information about your visits to this and other websites to provide ads about goods and services that are of interest to you. If you would like more information about this wizardry or to know your choices about not having this information used by these companies you can look here.

5) What else?

We want to make sure you enjoy your time with us and that your information is protected. Personal Information will only be used or shared when necessary and we would never sell you out by giving your information to third parties without good reason.

Unsurprisingly, we reserve the right to update our privacy policy at any time. When that happens, we will update the effective date at the top of this page so that you know.

If you have any questions, feel free to reach out. We hope to see you around soon.